The cash on delivery system was first initiated in the early 1980s. The word “cash” in this case refers to the customer paying for items after receiving them. In other words, customers can receive items without paying for them upfront. This is beneficial to customers who do not have the money to pay on delivery, and want to make sure that they really want an item before purchasing it.
The cash on delivery method was launched by First Distribution Ltd., a Japanese company founded in 1980. The firm soon expanded its business to Taiwan and South Korea . South Korean businessman Eung-Sung Choi first introduced the system there in 1989; Japan had already adopted this practice about ten years earlier. Although the service was originally available only within South Korea , it has now spread throughout East Asia , including China .
It has even become available in some parts of Europe and the United States .
A company selling products by mail-order sends items to a customer’s door, with free shipping. The cost of the items is added to a separate bill (for COD). When the customer receives and opens the package containing the product, they find out how much it costs and whether they want to keep it or not. If they wish to return the item, then all that needs to be done is for them send it back; no need for long drawn-out exchanges (and wasting everybody’s time/energy), with people waiting on somebody else. This system highlights one advantage of online shopping: convenience. A consumer can order something at home, during his leisure time, and receive the product at his door, without any difficulties. In addition to that, cash on delivery system has a lot of benefits for both the seller and customer:
Customers are assured of receiving their items within a pre-determined time period – usually one week. This is beneficial as it ensures that customers do not have to wait for a long time until they can receive their products.
Cash on delivery facilitates a simple process for returning items. As mentioned above, all that needs to be done is sending back the item(s) if it does not meet the consumer’s satisfaction. Thus, this method avoids wasting company resources such as packaging materials and fuel used in transporting goods from one location to another just because an error happened (e.g. wrong address).
This method of cash on delivery tends to be more beneficial for the seller than the customer; some people see this as a disadvantage because it does not always meet the needs of customers since they are required to pay before getting their items. It is possible for customers to get cheated if they want to return something after having paid for it, and the company has completely disappeared by then, or no longer exists.
Despite all these disadvantages, there are also some advantages associated with using cash on delivery system:
Cash on delivery helps protect sellers from online frauds which can happen if credit cards were used for making payments. For instance, hackers tend to steal credit card information through security holes in websites, which could lead to financial losses. By using alternative payment methods (e.g. cash on delivery), consumers can avoid this vulnerability; thus, preventing hackers from getting into their accounts and stealing money.
Most people are afraid that the items they bought online might not meet their expectations upon receiving them; this is because of the belief that an item might look different in real life than what it looked like in its picture (which is usually available online). However, through Cash on Delivery system, customers receive the product first before paying for it – therefore avoiding any disappointments caused by wrong expectations about how an item looks like after being delivered.
Cash on delivery has become increasingly popular among Internet users all over the world due to its convenience and ease of use. Cash on delivery is especially popular in and among people who live in the countryside (for whom travelling to a store or shopping center can be complicated) and those living abroad (who may find it difficult to pay for items online due to different banking procedures, etc.). Nowadays, it is possible to order almost anything online using this system – whether they are clothes, shoes, books, tech gadgets or home appliances.
This method of payment has also gained momentum with high tech companies because more tech savvy consumers are now considering tech items as their first choice when buying new products – especially smartphones and tablets. The convenience brought by cash on delivery system has made transactions simpler given that most tech gadgets have limited warranty periods; plus additional costs incurred by buyers (e.g. taxes, import duties) make it impossible for them to pay by credit cards without causing major financial problems.
The cash on delivery system is the most commonly used (and preferred) method of payment especially among young people; this is because they are too busy with their daily routines that they only want to use the Internet as an alternative source of purchasing goods and services. This makes it possible for people to save time – which can be utilized in other activities (e.g. doing homework, going out with friends). By not requiring customers to spend a lot of money just to complete a transaction, buying things online through cash on delivery has made online shopping more accessible to many individuals around the world – enabling them to buy clothes, shoes, home appliances and books from anywhere as long as they have a computer or a smartphone.
Cash on delivery has been an effective way for companies to expand their customer bases as well as increase revenue by receiving payments from customers who might not have been able to purchase items otherwise due to the limitations they face in terms of credit cards.
The cash on delivery method benefits both parties: buyers do not need to pay for the products before receiving them while sellers receive their money without having to worry about whether a customer is going to enter a valid address (required during the checkout process) or if the buyer decides not to respond – which could lead them into unnecessary losses. Today, many e-commerce business support this method of payment.
The cash on delivery method has become increasingly popular among companies because of its high conversion rates. It is also the most effective alternative payment method for small e-commerce boutique shops which cannot compete with larger corporations using other methods of payments (e.g. Mastercard or Visa, etc.). Research shows that brick and mortar stores are gradually losing their customers to online retailers due to convenience brought by cash on delivery – which allows online buyers to receive items they have purchased even if they live in remote locations.
However, this system does not come without flaws: it is expensive to use this technique as sellers have to deal with extra costs incurred during shipping; plus, there will be cases where a customer might refuse product delivery – leading to wasted money and time for both parties.
Although cash on delivery has its disadvantages, it still remains the most popular alternative payment method because of its convenience brought to both buyers and sellers. This method would definitely remain relevant in today’s e-commerce market given that it is one of the few methods which can guarantee high conversion rates among customers who are wary of their personal data being misused by online retailers.
The cash on delivery method has become so common among modern e-commerce transactions that companies have also started using this technique as a strategy to attract more customers. For example, some companies offer incentives (e.g. discounts) or freebies – making it easier for consumers to purchase products without worrying about extra costs.
Cash on delivery has been a popular payment method for small companies because it does not involve the risks of credit card payments. It is also more convenient for customers, who can simply pay upon receiving their purchases instead of having to wait for a month or two before the items arrive. Cash-on-delivery enables online stores to get paid for goods and services before they ship out the products, which means they do not have to worry about delayed deliveries or getting conned by customer scams.
However, cash on delivery also comes with many disadvantages: the biggest one is that buyers may refuse product delivery if it is inconvenient (e.g. if their address is far away from where the product needs to be delivered), decreasing profits significantly. The lack of a second payment method to support cash on delivery makes it harder for online stores to grow their businesses.
Despite these disadvantages, e-commerce companies are still opting for the cash on delivery option because it assures them of higher sales when compared with other methods such as credit card payments – which take more time to process and have low conversion rates. Therefore, the cash on delivery payment method is expected to stay relevant in today’s market given that this is one of the few methods that can guarantee high conversion rates among customers who are wary of their personal data being misused by online retailers.
Cash on Delivery (COD) allows consumers to place an order with an online retailer and pay upon receiving their items. COD is an immediate way to monetize your business. It could also be a great strategy for e-commerce startups who are looking for ways to acquire more customers and compete with larger, more established brands. There are lots of advantages of using COD as a payment method for your products or services online.
One advantage of cash on delivery is that it creates trust between you and your customer (and vice versa) by ensuring that goods will only be delivered after the customer has made the purchase. This means that customers won’t go through the hassle of purchasing something from you, waiting around all day to receive their items before realizing they can’t use them because they don’t fit properly, etc. Customers who might be wary of their credit card information being stolen will find the cash on delivery option more appealing.
COD also gives e-commerce companies a way to monetize their business while it is still in its early stages, allowing them to focus on expanding rather than worrying about generating revenue. This stands in contrast with some other payment methods like credit cards that can delay payments for up to two months after the transaction was made – meaning higher risk for online retailers who are looking to grow their businesses. With COD services, you get paid immediately once the transaction has been completed (during product delivery).
With these advantages, there are drawbacks as well. One disadvantage is that customers might refuse your products if they’re unable or unwilling to meet the logistics of your delivery system. For instance, if your business only delivers in certain parts of a city and they’re located in another part of the city, you might not get paid for their order (or worse: they might refuse to take delivery).
Another drawback is that you receive payment before you ship out items. With cash on delivery services, customers will pay upfront which means that if the product gets damaged during transit (and it does happen), then it’s hard to get paid back unless there is proof that the damage occurred while the package was still with the courier company. If proof isn’t available, it could be difficult to file a claim so this is something large e-commerce companies need to consider.